Audi Sales Consultant

 

About the Role 

We are looking for a highly motivated and customer-focused Sales Consultant who will represent the Audi brand with professionalism, passion, and a strong commitment to customer satisfaction. As the face of Audi, you will guide customers throughout their purchasing journey and help them discover the vehicle and mobility solution that best matches their lifestyle and ambitions. 

 

Responsibilities

  • Deliver an outstanding premium customer experience throughout the entire sales journey. 
  • Act as an Audi Brand Ambassador and represent the brand values of progress, innovation, and premium quality. 
  • Build and maintain strong, long-term relationships with existing and potential customers. 
  • Proactively acquire new customers through showroom activities, events, referrals and sales strategy.
  • Identify customer needs and translate them into tailored vehicle and mobility solutions. 
  • Present Audi vehicles, technologies, equipment, accessories, financing options, and additional services in a clear and consultative manner. 
  • Conduct professional vehicle presentations and personalized test drives. 
  • Prepare customer-specific offers and manage negotiations within company policies and approved commercial frameworks. 
  • Coordinate the complete sales process from first contact and quotation through ordering, registration, vehicle delivery, and post-sale follow-up. 
  • Maintain complete and accurate customer, opportunity, activity, and sales documentation in the relevant CRM and reporting systems. 
  • Ensure a premium vehicle handover and follow up after delivery to confirm satisfaction and strengthen customer loyalty. 
  • Monitor market trends, customer preferences, competitor models, pricing, and commercial activities, and share relevant insights with management. 
  • Contribute actively to sales volume, profitability, customer satisfaction, and market share targets. 
  • Collaborate closely with colleagues in sales, marketing, after-sales, finance, leasing department to ensure a seamless customer experience. 
  • Act independently and make decisions within the responsibilities, authorities, procedures, and commercial guidelines assigned to the role. 

·         Report regularly to the Audi Brand Manager on customer insights, market developments, sales opportunities, competitor activities, operational challenges, and the matters outlined above.  

·         Work closely with the Brand Manager and the wider team to identify growth opportunities, strengthen Audi's market position, enhance the customer experience, and collectively lead the sustainable development of the Audi business in Albania. 

 

 

What Makes You a Great Fit 

  • Passion for premium products, automotive innovation, and customer excellence. 
  • Strong interpersonal, communication, presentation, and negotiation skills. 
  • Customer-oriented mindset with the ability to understand and anticipate individual needs. 
  • Entrepreneurial attitude, self-motivation, and a strong drive to achieve results. 
  • High level of professionalism, organization, reliability, and personal accountability. 
  • Ability to build trust and long-term relationships with a diverse customer base. 
  • Adaptability and willingness to work in a dynamic and fast-changing environment. 
  • Strong team spirit and cross-functional collaboration skills. 

 

Qualifications 

  • University degree in Business Administration, Marketing, Economics, Social Sciences, Psychology, or a related field. 
  • Previous experience in automotive sales, premium retail, hospitality, real estate, or another customer-facing sales environment is an advantage. 
  • Excellent command of Albanian and English, written and spoken.
  • Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint. 
  • Experience with CRM systems and structured sales reporting is considered an advantage. 
  • Valid Category B driving license. 

 

What We Offer 

  • The opportunity to represent one of the world's most recognized premium automotive brands. 
  • A dynamic, professional, and high-performing working environment. 
  • Continuous learning and professional development through Porsche Albania training possibilities,
  • Performance-oriented remuneration and incentive opportunities. 
  • Exposure to innovative automotive technologies and future mobility solutions. 
  • A culture that values excellence, collaboration, accountability, and professional growth. 

 

For full consideration, submit your application latest by 07.09.2026 through this link: https://jobs.volkswagen-group.com/job-invite/29502/

The information you will send contains elements of your personal data. In this context, Porsche Albania states that the data will be processed according to the requirements of law no. 9887, dated 10.03.2008 "On the protection of personal data" for the sole purpose for which you have sent. Through a request addressed to Porsche Albania you can access this data at any time and request their change or disposal.

 

 

LET'S CREATE THE FUTURE OF MOBILITY TOGETHER!

Porsche Albania, the first international automotive company operating in the Albanian new car market and one of the leading companies in the country's automotive industry, is part of Porsche Holding Salzburg, one of Europe's most successful automotive groups.

Porsche Albania sh.p.k. is the official importer and exclusive retailer of Škoda, SEAT, Volkswagen Passenger Cars and Audi in Albania, as well as the retailer of Volkswagen Commercial Vehicles.

Today, we are proud to welcome Porsche Service Centre to our family. As we continue to develop and strengthen this prestigious brand in Albania, we are looking for motivated and talented professionals to join our team and become part of an exciting new chapter in Porsche's journey.

If you are passionate about excellence, innovation, and delivering outstanding customer experiences, we would love to meet you for the role of:

Service Consultant

At Porsche, excellence extends far beyond the moment a vehicle is delivered. We are looking for an exceptional Service Consultant to become the trusted advisor for our customers throughout their ownership journey.

As the key link between our customers and our workshop operations, you will ensure that every service interaction reflects the premium standards, precision, and passion that define the Porsche brand. You will transform technical expertise into a seamless customer experience, building long-term relationships founded on trust, transparency, and outstanding service.

Your Mission

  • Deliver an exceptional customer experience throughout the entire service journey.
  • Advise customers on maintenance, repair, warranty, and service solutions.
  • Coordinate service activities between customers and workshop teams.
  • Prepare and explain service estimates, work orders, and recommendations.
  • Ensure proactive communication regarding vehicle status and delivery timelines.
  • Identify customer needs and provide tailored solutions that enhance satisfaction and loyalty.
  • Act as a Porsche Brand Ambassador in every customer interaction.

Key Skills

  • Customer-centric mindset with a passion for premium service.
  • Outstanding communication and relationship-building skills.
  • Ability to translate technical information into clear customer-oriented advice.
  • Strong problem-solving and decision-making abilities.
  • Excellent organizational and multitasking skills.
  • Adaptability, resilience, and a solution-oriented approach.
  • Digital literacy and confidence in working with modern automotive systems and technologies.

Qualifications

  • University degree in Mechanical Engineering or a related technical field is preferred.
  • Minimum 2 years of experience in an Aftersales Advisor, Service Consultant, or similar automotive customer-facing role.
  • Strong knowledge of vehicle maintenance and repair processes.
  • Experience in premium automotive, luxury retail, hospitality, or customer service environments is an advantage.
  • Good command of English; German is considered an asset.
  • Proficiency in Microsoft Office and service management systems.
  • Valid Category B driving licence.

Why Porsche Albania?

  • Represent one of the world's most iconic automotive brands.
  • Join a dynamic, international, and high-performing organization.
  • Benefit from continuous learning and professional development opportunities.
  • Work in an environment driven by innovation, excellence, and customer passion.
  • Enjoy a competitive compensation package and long-term career growth opportunities.

Join Porsche Albania

Be part of a team that creates exceptional ownership experiences and turns customers into lifelong advocates of the Porsche brand.

For full consideration, submit your application latest by 27.08.2026 through this link: https://jobs.volkswagen-group.com/job-invite/29411/

The information you will send contains elements of your personal data. In this context, Porsche Albania states that the data will be processed according to the requirements of law no. 9887, dated 10.03.2008 "On the protection of personal data" for the sole purpose for which you have sent. Through a request addressed to Porsche Albania you can access this data at any time and request their change or disposal.

---------------------------------------------------------------------------------------------------------------------------

 

 

LET'S CREATE THE FUTURE OF MOBILITY TOGETHER!

Porsche Albania, the first international automotive company operating in the Albanian new car market and one of the leading companies in the country's automotive industry, is part of Porsche Holding Salzburg, one of Europe's most successful automotive groups.

Porsche Albania sh.p.k. is the official importer and exclusive retailer of Škoda, SEAT, Volkswagen Passenger Cars and Audi in Albania, as well as the retailer of Volkswagen Commercial Vehicles.

Today, we are proud to welcome Porsche Service Centre to our family. As we continue to develop and strengthen this prestigious brand in Albania, we are looking for motivated and talented professionals to join our team and become part of an exciting new chapter in Porsche's journey.

If you are passionate about excellence, innovation, and delivering outstanding customer experiences, we would love to meet you. for the role of:

Pre-Owned Car Sales Consultant for Porsche

At Porsche, we don't simply sell cars; we create experiences, inspire passion, and build lasting relationships. We are looking for a highly motivated and customer-oriented Sales Consultant to join our team and represent one of the world's most prestigious automotive brands.

As the face of Porsche to our customers, you will deliver an exceptional sales journey, understand individual aspirations, and guide customers towards finding the Porsche that perfectly matches their lifestyle and ambitions.

Your Mission

  • Create outstanding customer experiences throughout the entire sales journey.
  • Build strong and lasting relationships with prospects and existing Porsche customers.
  • Advise customers on Porsche Approved pre-owned vehicles, financing solutions, and additional services.
  • Conduct personalized vehicle presentations and test drives.
  • Identify customer needs and provide tailored mobility solutions.
  • Contribute to sales targets while maintaining the highest standards of customer satisfaction.
  • Act as a true Porsche Brand Ambassador at events, customer engagements, and daily interactions.

What Makes You a Great Fit

  • Previous experience in automotive sales, luxury retail, hospitality, or another premium customer-focused environment.
  • Passion for delivering exceptional customer experiences.
  • Strong communication, relationship-building, and negotiation skills.
  • Entrepreneurial mindset with a results-driven approach.
  • High level of professionalism, organization, and adaptability.
  • Genuine enthusiasm for the Porsche brand and automotive innovation.

 

Qualifications

·         University Degree (marketing, business administration, social sciences, psychology)

·         Driving Licence type B

·         Language: English

 

What We Offer

  • The opportunity to work with one of the most admired luxury brands in the world.
  • A dynamic and high-performing team environment.
  • Continuous learning and professional development opportunities.
  • A performance-oriented reward structure.
  • The chance to inspire customers and turn automotive dreams into reality.

Join Porsche Albania and become part of a brand that stands for excellence, passion, and performance.

For full consideration, submit your application latest by 27.08.2026 through this link: https://jobs.volkswagen-group.com/job-invite/29403/  

The information you will send contains elements of your personal data. In this context, Porsche Albania states that the data will be processed according to the requirements of law no. 9887, dated 10.03.2008 "On the protection of personal data" for the sole purpose for which you have sent. Through a request addressed to Porsche Albania you can access this data at any time and request their change or disposal.

 

---------------------------------------------------------------------------------------------------------------------------

LET'S CREATE THE FUTURE OF MOBILITY TOGETHER!

Porsche Albania, the first international automotive company operating in the Albanian new car market and one of the leading companies in the country's automotive industry, is part of Porsche Holding Salzburg, one of Europe's most successful automotive groups.

Porsche Albania sh.p.k. is the official importer and exclusive retailer of Škoda, SEAT, Volkswagen Passenger Cars and Audi in Albania, as well as the retailer of Volkswagen Commercial Vehicles.

Today, we are proud to welcome Porsche Service Centre to our family. As we continue to develop and strengthen this prestigious brand in Albania, we are looking for motivated and talented professionals to join our team and become part of an exciting new chapter in Porsche's journey.

If you are passionate about excellence, innovation, and delivering outstanding customer experiences, we would love to meet you for the role of:

Host

Job Description

· Welcomes customers, handles initial inquiries and directs them to service and sales advisors to ensure a hospitable and professional experience.

· Manages showroom digital media and online presence according to brand standards.

· Supports preparation of Porsche marketing activities.

· Promotes and analyses campaign and event effectiveness.

· Responsible for proper display of the Porsche Lifestyle collection.

· Identifies customer wishes and expectations regarding the Porsche Lifestyle collection.

· Responds professionally and promptly to email inquiries (and other online channels inquiries) in accordance with Porsche standards.

· Monitors customer satisfaction and records complaints.

· Uses customer loyalty programs (C@P) and maintains accurate customer and vehicle records.

· Greets customers at Porsche Service Centre, answers phone calls, provides necessary information, and transfers calls to the appropriate responsible person.

· Provides direct and proactive customer assistance according to defined processes.

· Receives and greets all customers courteously and escorts them to the appropriate contact person or Customer Lounge.

· Responsible for Customer Lounge presentation and appearance.

· Monitors scheduled service customers, personally welcomes them, offers refreshments, and directs them to the responsible employee.

· Informs customers about the status of the service process.

· Creates "Porsche Fascinating Moments" through refreshments, Wi-Fi access, and Porsche Lifestyle collection presentations.

· Assists with administrative tasks as required.

· Supports sales and aftersales teams when needed.

· Attends all mandatory Porsche training.

· Acts in compliance with legal, compliance, and integrity guidelines.

· Performs other tasks assigned by management.

General Requirements

University Degree / Education a technical, economic, legal, administrative or similar field)

Special Requirements

At least 1 year of experience in the automotive sector, luxury retail, luxury hotel concierge services or hosting; customer service experience; German and/or English language skills; excellent MS Office knowledge; Category B driving license.

 

We offer an excellent remuneration package and very good opportunities for professional development. Where you will have the possibility to work in an international environment with most experienced professionals from automotive industry in Albania. For full consideration, submit your application latest by 27.08.2026 through this link: https://jobs.volkswagen-group.com/job-invite/29410/

The information you will send contains elements of your personal data. In this context, Porsche Albania states that the data will be processed according to the requirements of law no. 9887, dated 10.03.2008 "On the protection of personal data" for the sole purpose for which you have sent. Through a request addressed to Porsche Albania you can access this data at any time and request their change or disposal.

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