Your future with Porsche

Porsche Albania, the first international automobile company operating in new car business in Albania and one of the leading companies in Albania's Automotive market, is part of one of the most successful automotive trading houses in Europe, the Austrian Porsche Holding Group.

Porsche Albania sh.p.k. is the official importer and exclusive retailer of Volkswagen, ŠKODA, SEAT, Audi and Volkswagen Commercial Vehicles in Albania. For further development of our business in Tirana we are searching for a new team member.

Therefore we're looking for highly qualified and motivated candidates for the position of:

Receptionist secretary

Receptionist may perform the following tasks:

• Answer telephone enquiries from customers and attend to visitors
• Answering phones in a professional manner and direct consumer to the responsible department and follow up in a timely manner.
• Receive the service incoming phone calls and scheduling appointments
• Responsible for official e-mail address communications - directing them to the responsible departments
• Controlling and registering the mail (incoming and outgoing) and Protocol.
• Provide excellent customer service through good communication and problem-solving attitude
• Attends visitors and clients in finding their way around the show room and offices
•  Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• Make travel arrangements and schedule meetings for company's guests.
• Making sure that the show rooms are tidy and conform company standards
• Make travel arrangements and schedule meetings for company's guests.
• Assist in administrative tasks like (copying, filing documents, scanning, etc.)
• Assists Managers in administrative tasks they could have
• Helps with translations from English to Albanian and vice versa.
• Handling supplies - office supply, water, coffee, other consumables, first aid medications, including: Coordinating maintenance work/ Laundry/ Flowers/ Trash collecting / Fire extinguisher

Requirements

·         university graduation;

·         foreign language competence -English (excellent),

·         Good knowledge of MS Office

·         friendly, proactive, and initiative attitude

·         Good communication

·         Problem solving attitude

·         Good Time management skills

·         Previous experience in client service (preferable)

·         Needed experience in similar positions 1-3 years.

We offer an excellent remuneration package and very good opportunities for professional development.

The information you will send contains elements of your personal data. In this context, Porsche Albania states that the data will be processed according to the requirements of law no. 9887, dated 10.03.2008 "On the protection of personal data" for the sole purpose for which you have sent. Through a request addressed to Porsche Albania you can access this data at any time and request their change or disposal.