Your future with Porsche
Porsche Albania, the first international automobile company operating in new car business in Albania and one of the leading companies in Albania's Automotive market, is part of one of the most successful automotive trading houses in Europe, the Austrian Porsche Holding Group.
Porsche Albania sh.p.k. is the official importer and exclusive retailer of Volkswagen, ŠKODA, SEAT, Audi and Volkswagen Commercial Vehicles in Albania. For further development of our business in Tirana we are searching for a new team member.
Therefore, we're looking for highly qualified and motivated candidates for the position of:
· Manages the logistic procedures for Spare Parts
· Operates in Asycuda system for custom clearance of spare parts.
· Supports for custom declarations in Asycuda system for vehicles
· Supports Logistic activities in absence of Logistics Specialist (Vehicles).
· University degree
· Good user of ASYCUDA
· Expertise with and practice in Database Management
· Accurate in details
· Analytical thinking
· Excellent communication, time management, and interpersonal skills
· Excellent command of written and spoken English and/or German
· Valid Driving License
· Team Member
We offer an excellent remuneration package and very good opportunities for
Only short-listed candidates will be contacted further. Candidates that will be invited for an interview may be submitted to written test on the above mentioned qualifications. For full consideration, submit letter of application and resume (curriculum vitae) latest by 30th of August 2022 to office(kwfat)porsche(kwfdot)al or hard copy to Porsche Albania, Autostrada Tiranë-Durrës, km 7, Monun, Tirana, Albania.
* All applications will be treated with strict confidentiality according to the law No. 9887 set by the Albanian Parliament for the "Protection of Personal Data".
Environmental Coordinator & Aftersales Business Specialist
Tasks / Responsibilities:
· Environmental coordinator on group and local level
o ECMS coordinator and group contact person for environmental topics (Environmental Compliance Management System / GR17)
o Local environment responsible (environment self-monitoring reports, waste reporting, etc)
o Guarantee compliance with all environmental requirements and the respective documentations on group and local level (reporting, papers, correspondences, etc)
o Coordinate environmental operations with the environmental agencies to ensure regulatory compliance and permit renewals periodically Ensure that industrial operations are complying with local, state and group regulations
o Responsible for ensuring the company meets the standards for the yearly renewals of Environmental Permits B & C classification
o Perform regular site inspections for environment compliance together with aftersales standard fulfillments (all areas)
o Assess potential environmental risks and develop mitigation plans to reduce the risks or any environmental damage and waste
o Oversee waste disposal and treatment - follow up of waste removal/disposal contracts, reports
o Support in identifying and finding sustainable suppliers
· Safety Responsible
Monitor the implementation of safety measures and rules to ensure compliance with company policy and Albanian legislation and recommend corrective action when necessary
Check condition of equipment/workshops safety systems and safe operation, keeps necessary records and archives them.
· Aftersales business management and assistance
o Aftersales business development - support to further develop the aftersales business by exploring and coordinating potential aftersales business opportunities and projects
o Customer care - monitor customer complaints/requests and follow up on the respective measures and decisions
o Customer satisfaction - implement customer satisfaction indicators and monitor related customer satisfaction measures
o Aftersales quality and standards - improve the aftersales customer experience through monitoring the aftersales standards and optimizing current aftersales processes
o Aftersales marketing - coordinate aftersales marketing campaigns and activities in cooperation with the marketing department to create an aftersales brand awareness, additional workshop visits and higher spare parts turnover
o Support in the preparation of aftersales business plans, presentations, data analysis, reports, etc
o Coordinate aftersales procurements and investments on behalf of the aftersales manager (in coordination with procurement)
· Country responsible for the sustainability focus fields FF Green Building and FF Green Retail of the group sustainability strategy
o Coordinate with local contact persons and act as an ambassador of the strategic focus field
o Responsible for implementing the defined strategic measures of the FF on a local level
o Provide technical input and feedback to the group focus field leadership
o Mechanical or industrial engineer (or similar)
· Professional experience:
o Minimum 5 years of experience within aftersales business (preferable automotive)
Like former service advisor or similar position
· Other requirements:
o Knowledge and understanding of sustainability and environmental topics
o Experience related to environmental permits classification B & C and sustainability (desirable)
o Basic knowledge about business administration, data analysis and key indicators
o Project management (desirable)
o MS Office - especially MS Excel / MS Power Point (advanced knowledge)
o English (fluent in speaking and writing)
We offer an excellent remuneration package and very good opportunities for professional development.
For full consideration, submit letter of application and resume (curriculum vitae) latest by 30.08.2022 to office(kwfat)porsche(kwfdot)al, or hard copy to Porsche Albania, Autostrada Tiranë-Durrës, km 7, Mëzez, Tirana, Albania. Only short-listed candidates will be contacted further.
The information you will send contains elements of your personal data. In this context, Porsche Albania states that the data will be processed according to the requirements of law no. 9887, dated 10.03.2008 "On the protection of personal data" for the sole purpose for which you have sent. Through a request addressed to Porsche Albania you can access this data at any time and request their change or disposal.