Your future with Porsche

Porsche Albania, the first international automobile company operating in new car business in Albania and one of the leading companies in Albania's Automotive market, is part of one of the most successful automotive trading houses in Europe, the Austrian Porsche Holding Group.

Porsche Albania sh.p.k. is the official importer and exclusive retailer of Volkswagen, ŠKODA, SEAT, Audi and Volkswagen Commercial Vehicles in Albania. For further development of our aftersales business, we are searching for a new team member.

Therefore, we're looking for highly qualified and motivated candidates for the position of:

Aftersales Business Assistant & Environmental Coordinator

 

Tasks / Responsibilities:

·       Aftersales assistance and coordinator

o   Customer care & Satisfaction - monitor customer complaints/requests and follow up on the respective measures and decisions to contribute in higher customer satisfaction

o   Aftersales quality and standards - improve the aftersales customer experience through monitoring the aftersales standards and optimizing current aftersales processes

o   Support in the preparation of aftersales business plans, presentations, data analysis, reports, etc

o   Coordinate aftersales procurements and investments on behalf of the aftersales manager (in coordination with procurement)

·       Environmental Coordinator

o   Coordinate environmental operations with the environmental agencies to ensure regulatory compliance and permit renewals periodically Ensure that industrial operations are complying with local, state and group regulations

o    Coordinator and group contact person for environmental topics

o   Local environment responsible (environment self-monitoring reports, waste reporting, etc)

o   Guarantee compliance with all environmental requirements and the respective documentations on group and local level (reporting, papers, correspondences, etc)

o   Responsible for ensuring the company meets the standards for the yearly renewals of Environmental Permits B & C classification through regular site inspections to confirm standard fulfillments

o   Oversee waste disposal and treatment - follow up of waste removal/disposal contracts, reports

o   Support in identifying and finding sustainable suppliers

·         Safety Responsible

  • Monitor the implementation of safety measures and rules to ensure compliance with company policy and Albanian legislation and recommend corrective action when necessary
  • Check condition of equipment/workshops safety systems and safe operation, keeps necessary records and archives them.

·       Country responsible for the group sustainability strategy

o   Coordinate with local contact persons to implement the sustainability strategy

o   Responsible for implementing the defined sustainability strategy measures on a local level

o   Provide technical input and feedback on implementation

Education / Experience / Background

·         Education: Mechanical or industrial engineer (or similar)

·         Professional experience: Minimum 3 years of experience within similar positions

Other requirements:
- Knowledge of environmental and safety topics
- Experience related to environmental permits classification B & C and sustainability (desirable)
- Basic knowledge about business administration, data analysis and key indicators
- Project management (desirable)
- MS Office - especially MS Excel / MS Power Point (advanced knowledge)
- English (fluent in speaking and writing)

 

We offer an excellent remuneration package and very good opportunities for professional development.

 

For full consideration, submit letter of application and resume (curriculum vitae) latest by 1.11.2022 to office(kwfat)porsche(kwfdot)al. Only short-listed candidates will be contacted further.

 

The information you will send contains elements of your personal data. In this context, Porsche Albania states that the data will be processed according to the requirements of law no. 9887, dated 10.03.2008 "On the protection of personal data" for the sole purpose for which you have sent. Through a request addressed to Porsche Albania you can access this data at any time and request their change or disposal.

Your future with Porsche

Porsche Albania, the first international automobile company operating in new car business in Albania and one of the leading companies in Albania's Automotive market, is part of one of the most successful automotive trading houses in Europe, the Austrian Porsche Holding Group.

Porsche Albania sh.p.k. is the official importer and exclusive retailer of Volkswagen, ŠKODA, SEAT, Audi and Volkswagen Commercial Vehicles in Albania. For further development of our business in Tirana we are searching for a new team member.

Therefore we're looking for highly qualified and motivated candidates for the position of:

Receptionist secretary

Receptionist may perform the following tasks:

  • Answer telephone enquiries from customers and attend to visitors
  • Answering phones in a professional manner and direct consumer to the responsible department and follow up in a timely manner.
  • Receive the service incoming phone calls and scheduling appointments
  • Responsible for official e-mail address communications - directing them to the responsible departments
  • Controlling and registering the mail (incoming and outgoing) and Protocol.
  • Provide excellent customer service through good communication and problem-solving attitude
  • Attends visitors and clients in finding their way around the show room and offices
  •  Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
  • Make travel arrangements and schedule meetings for company's guests.
  • Making sure that the show rooms are tidy and conform company standards
  • Make travel arrangements and schedule meetings for company's guests.
  • Assist in administrative tasks like (copying, filing documents, scanning, etc.)
  • Assists Managers in administrative tasks they could have
  • Helps with translations from English to Albanian and vice versa.
  • Handling supplies - office supply, water, coffee, other consumables, first aid medications, including: Coordinating maintenance work/ Laundry/ Flowers/ Trash collecting / Fire extinguisher

 

Requirements

·         university graduation;

·         foreign language competence -English (excellent),

·         Good knowledge of MS Office

·         friendly, proactive, and initiative attitude

·         Good communication

·         Problem solving attitude

·         Good Time management skills

·         Previous experience in client service (preferable)

·         Needed experience in similar positions 1-3 years.

 

This is a temporary vacancy with an employment contract of 1 year, while we offer an excellent remuneration package and very good opportunities for professional development.

Only short-listed candidates will be contacted further. Candidates that will be invited for an interview may be submitted to written test on the above mentions qualifications. 

For full consideration, submit letter of application and resume (curriculum vitae) latest by 1st of November 2022 to office(kwfat)porsche(kwfdot)al.

 

The information you will send contains elements of your personal data. In this context, Porsche Albania states that the data will be processed according to the requirements of law no. 9887, dated 10.03.2008 "On the protection of personal data" for the sole purpose for which you have sent. Through a request addressed to Porsche Albania you can access this data at any time and request their change or disposal.